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Delivery Manager

Job Requirements

  • At least 15 years of experience in software development.
  • At least 6 years in leadership position.
  • Experience of handling multiple teams of 30+ developers.
  • Strong technical background, preferably on LAMP and other different technology stacks.
  • Extensive experience in resource planning, project management and customer relationships.

Primary responsibilities

  • Grow and manage a high-performance software development delivery organization.
  • Strive for customer delight and align the team towards this goal.
  • Inculcate and reinforce the culture driven by ethics, innovation, technical excellence, quality, discipline and professional behavior.
  • Develop the habit of continuous process improvement to increase team productivity and cost-efficient operations

Ensuring customer delight

  • Understand strategies, needs and challenges of the customers.
  • Focus on customer delight through transparency in project execution, timely communication and technical excellence.
  • Build positive and productive working relationships with customers for business growth.
  • Be the primary contact point for the customer, a technology consultant and a trusted advisor to the customer.
  • Define and implement standard status reporting practices for project updates to customers.

Managing the delivery team

  • Continuously strive to improve the team’s performance, team’s capabilities and productivity.
  • Push the team to achieve and maintain technical excellence and competence.
  • Set and monitor the KRAs and the KPIs that helps align the individual goals to the team goals and the company goals.
  • Work closely with the sales team to identify the staffing needs, skills gap and work with HR & Training team to strengthen the team.
  • Track daily activities and monthly plans for the delivery team.
  • Be a mentor and provide guidance to the team as needed and help identify training needs.

Project execution

  • Manage the delivery teams to ensure timely and accurate customer deliveries.
  • Plan, track and monitor the project progress and provide status updates to customers and other
    stakeholders.
  • Manage different delivery teams working on Software development and maintenance projects
    for our key customers.
  • Work with project managers and tech leads to manage allocation of work to team members to
    meet customer deliveries.

Total Experience: 15+

Education Qualification: BE/B.Tech/MCA/M.Sc/M.Tech

Job Category: Manager
Job Type: Full Time
Job Location: Bangalore

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